RETURNS & EXCHANGES
We’re confident you’ll love our products once you get them in your hands. And we want you to have that confidence in our products too, even before you try them.
That’s why we offer 14 day hassle free returns.
Please just follow these steps:
- Let us know - email us at email@example.com quoting your order number, reason for the return.
- Post the item back within 14 days of purchase, in its original condition (unworn, unwashed, unsoiled, with all tags attached), at your cost.
- We’ll check that’s all in order, and we’ll process the refund ASAP (excluding return shipping costs) via your original payment method.
<Return and Exchange address>
Forever K Jewelry Limited
18/F Wing Tuck Commercial Centre
177-183 Wing Lok Street
Sheung Wan, Hong Kong
+852 2541 8111
We can’t offer refunds on sale items, but we are happy to exchange size. This includes items purchased through online specials, sales, and discount codes.
* Please note that Forever K is not responsible for the carrier fees for exchanges and returns. You may use your preferred carrier with tracking services and insurances to secure your package. Forever K will not be responsible for any loss during the transportation.